***** UPGRADES AGAIN and AGAIN

I wouldn't even give Vodacom a star! People... stay away from VODACOM... they are the worst and most useless provider there is. They keep adding new lines and headsets to the account of our company. We did not add any new phones, or lines but we just get the bill for them. The 1st time it happened was about 4 years ago. Vodacom 4 Ways added new lines plus I-Phones and added an I-Phone to the account of the sim card we use to open the premises gate. We are not even in Gauteng, let alone 4 Ways. Vodacom just told us to log a claim with the ***** department via email. It took us 2 years with constant nagging and querying to finally get this sorted in June 2019. They paid most of our money back that they deducted for the ***** lines. In July 2019 - We got slammed with new ***** lines yet again. This time, Vodacom does not even respond. Not when we go into the shop and complain, not when we phone, not when we send mails to the ***** line.. This account is running over R30k already and then we decided to stop our debit order..... suddenly, we got Vodacom's attention. But now, the only thing they worry about is the money they cant deduct. So we told them, cancel the ***** lines, give us our money back and we will pay you for the contracts we do have (2 contracts btw) They refuse. They surrendered us to attorneys for debt collection. Then, when we spoke to this attorneys and told them what the story was... they just went quite.. never heard of them again. Vodacom then switched the 2 contracts we do have to pre-paid, but now, we cant cancel these contracts, Vodacom demands the money outstanding INCLUDING the ***** lines. We asked them to send us invoices for the 2 contracts we do have. We requested this since August 2020 so we can EFT the money for this 2 accounts each month, but Vodacom refuse. We keep phoning Vodacom, but you either get someone that says she will look into it and phone you back.. but never does. Or you get someone that says she cant help, you can send an email to ***** disputes. WORST WORTS WORST Provider in SA.