***** UPGRADE
We called our local vodashop today to get our business phones upgraded and was informed that one phone was upgraded yesterday at Westwood Mall in Durban. Well as we are based in Secunda and none of us was in Durban how is this possible. According to Westwood Mall Vodashop a business letter was presented and ID. Ref. number that was received via sms is ***2. I want this upgrade cancelled with immediate affect so that we can upgrade our phones and a investigation must be launched by vodacom into this case.
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Vodacom's replyOfficial
02 Feb 2021, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Feb 2021, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
02 Feb 2021, 12:10All documents was submitted and send to mail provided REF: EC-16AI-2XQC61. I need this to be resolved A.S.A.P
's update02 Feb 2021, 12:10
Reviewer Update
All documents was submitted and send to mail provided REF: EC-16AI-2XQC61. I need this to be resolved A.S.A.P