***** unto my account
I have a smart package contract with Vodacom. My package normal cost R350. The last two months my bill at Vodacom was over R700. I concentrate not to use all my data and 90% of the day I'm on WiFi. I contacted Vodacom today to find out why my bill was so high. They told me is BECAUSE of content services. I subscribe to 5 content services and each of them cost R7 a day. I told the lady I never subscribe to such stuff. So she cancelled it to me. I have the proof of it all and I feel this is *****. What am I suppose to do? Somebody subscribe unto my name for this contents. I did not and had to pay the extra money. I am very unhappy.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
