1 reviews | Active since May 2013
*****: Unknown account added to profile
To my shock I have noticed that Vodacom deducted R4200 on my account. Then found out that there was a new simcard package on my profile. Did the whole police declaration thing and filled forms at a Voda Shop, but no one knows when Vodacom will refund me. Seems like it can take months due the complete lack of response from the ***** department.
I can't take a R4000 budget cut due to Vodacom not able to deal with *****. No proper documentation was loaded and yet it was activated. How will I buy food and fill up my vehicle to be able to go to work?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team