ZW
Zander W
1 reviews | Active since Oct 2018
12 Nov 2018, 07:18
***** - terrible service
This is my second post for the same issue. Still not resolved. There was ***** on my sim, in I have a massive bill I am charged with. Can someone please call me to sort this out? Ridiculous that such a big company don't have a given procedure to deal with these issues.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Nov 2018, 08:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Nov 2018, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
ZW
Zander W's updateReviewer Update
12 Nov 2018, 09:08When will they contact me? This copy paste response does not help at all
ZW
Zander W's update12 Nov 2018, 09:08
Reviewer Update
When will they contact me? This copy paste response does not help at all