LL
Lesedi L

1 reviews | Active since Apr 2018

26 Feb 2021, 07:56

*****, taking advantage and lies, dishonering the contracts

I took a vodacom data contract, sim card only in January and canceled within 7 days due to bad connection. Cancelation went through and approved and the lady said she does not give out reference number however an email containing invoices was sent as proof of cancelation.

This month Vodacom debited its premiums even though I canceled the contract. Total dishonesty and ***** and I have not used the sim card at all.

0
Replies (2)
Vodacom
Vodacom's reply26 Feb 2021, 08:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
LL
Lesedi L's update26 Feb 2021, 09:29
Reviewer Update
Thank you for your speedy response.