MJ
Michelle J

1 reviews | Active since Jul 2012

02 Nov 2015, 06:03

***** STILL NOT SORTED OUT!!!!

Saturday it will be a whole month after a vodacom employee did a sim swop on my account WITHOUT MY CONSENT OR REQUEST, CHASED UP MY ACCOUNT TO R7000, and Vodacom has still not sorted this out!!! Hear me now, you will receive no payment from me untill you sorted this out. And please dont even reply ons this complaint because you just say ypu will contact us but you never do. Just sort out this ****!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2015, 12:19
Official
Hello MichelleJohnson,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,