GR
Gary R

1 reviews | Active since Sept 2012

30 Nov 2017, 13:15

***** sorted but now account a ****** mess

Absolutely ****** shocking ( can use more expletives than that)

How long is this going to take before my account reflects the correct balance? Sorted out the ***** but now added all the cancellations from the ********** accounts to my balance. Is your accounts dept so stupid?!?!?!?!?!

0
Replies (2)
Vodacom
Vodacom's reply30 Nov 2017, 13:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Dec 2017, 14:31
Official

Dear Gary

Please note feedback has been provided to you via email.

Regards,

RJ