***** SIM SWAP AND VODACOM DOES NOTHING - ABSOLUTE POOR AND *********

<p>This morning I received an sms on my phone saying I have requested a sim swap and if not me to contract Vodacom on 082111 , I phone and said its ***** and must be cancelled, the lady said she will cancel and by this afternoon had no service and when I phone the so called 111 number again they said the sim swap already went through. What poor service !!!!!!!!!!!!!! No my number has been ****** which is linked to my banking and they have the nurve to tell me I must buy a new sim card and then they will reactive my number. And said they will block the number now. HOW CAN I TRUST THESE ********* PEOPLE AT VODACOM THAT IT WILL BE BLOCKED IF THEY DID NOT CANCEL THE SIM SWAP WHEN I PHONED. I said I want it escalted and the lady to be dealt with and I was told they will send to the manager but cannot say when they will listen to the recordings. HOW CAN ANYONE JUST ASK FOR A SIM SWAP ON YOUR ACCOUNT WHICH IS RICA!!!!! AND VODACOM ACTIONS THIS . THE CALL CENTRE PEOPLE IS VERY UNHELPFUL. I WILL BE TAKING THIS MATTER FURTHER TO OTHER MEDIA TOO AS THIS IS HOW VODACOM DOES THEIR BUSINESS</p>