rB
rafiq B

1 reviews | Active since Oct 2015

03 May 2021, 16:32

***** ******** Vodacom

Vodacom and the third party sales they use to sign up new fiber deals are **** and *****!!!!! I was sold on 2months free WiFi after they CAME TO MY DOOR to sell me WiFi then after I escalated it I was told that I do not have a discount the and I was told that on the contract I signed should have had a block that said discount. So now how was I supposed to know that there should be a box that said discount if the lady told me name Contact person 3rd party comps real promotions *** *** boipelo . She is the one who came to my door and sold me this package vodacom refuse to assist me as they saying I must take it up with them. This company do not answer the phone. I’m 100% sure I’m not the only person who has this complaint as I was told by a vodacom employee that people have called in to query the same as me!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply04 May 2021, 06:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
rB
rafiq B's update04 May 2021, 08:43
Reviewer Update
Stop replying privately!!!! You guys have no shame I’ll report you to the ombudsman wait for the reference number soon. Who ever replying to this msg please go for training again or get a better job than to repeat everything