DS
Daryl S

1 reviews | Active since Jun 2022

01 Jul 2022, 09:38

***** ****

Increasing my contract amount without any communication.

Phoning 13 time Vodacom without answer.

When answering been on hold for 45min before any assistance.

And then Vodacom just put the phone done while talking.

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2022, 09:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team