***** sales

I had call from agency through vodacom telling me that I was going to get discounted rates for my data and that I had to get a new sim card. I received this card and am now being charge a brand knew contract. I then phoned to get this sorted on the 08 Oct, I was told it was reversed and is all sorted. But I see I am being charged still, follow this up on the 25th get told it will get sorted, now monday is the 1st and I am still being charge R4k for I contracted I never agreed to. Ontop of this on the 19th Oct, I get a call to say as a loyal customer I will be get charged less on my contract for my other 3 devices, I say wow that would be great, but I also specify that I still want to upgrade and get a new phone when my two years is up, and I specified it was up at the end of the year, she said yes you can. Now I get told that all three devices where automatically upgraded and I can't do anything about it till 2023, what the hell. This is *****, all calls are recorded you can pick up my calls and see what I say, i did not agree to any of this, I specified exactly what I understood and she agreed. This all needs to be reversed, all the upgrades and the incorrect contracts, I want my money returned to me as this is complete and utter *****!