***** - REPOST

This is a re-post of my complaint of 14 November and a response to Moddy of Vodacom:

I have no evidence that Mr Msimanga has emailed me and the matter remains unresolved.

On 5 October 2017 I received the following email from Sebatso Mhlanga: "this is to confirm that the number 072***xx86 has been locked due to *****. kindly visit your nearest Vodacom shop to retrieve your number. we apologise fir the inconvenience caused." This number has*not* been blocked and remains active (ie, changing balances) when I view my Vodacom profile. Sipho Msimanga of Vodacom assured me that the matter would be resolved. Despite the ongoing intervention of an individual at Vodacom Cresta who has been extremely helpful, this matter has *not* been resolved by Mr Msimanga.