IM
Ian M
1 reviews | Active since Aug 2021
26 Aug 2021, 09:01
***** Report Document
It is two days now the Vodacom senior investigator promised to send the report. Has no longer taking my phone can someone assist me Vodacom is failing me I have been waiting I need that ***** report document as soon as possible. My life depends on it now please send me the report I have been calling you since the past week but no one has responded to my email and phone calls.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
26 Aug 2021, 10:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2021, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Aug 2021, 10:18Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2021, 10:18
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
IM
Ian M's updateReviewer Update
26 Aug 2021, 10:43I need the report before two today enough about Apologies.
IM
Ian M's update26 Aug 2021, 10:43
Reviewer Update
I need the report before two today enough about Apologies.
IM
Ian M's updateReviewer Update
26 Aug 2021, 10:44Your investigator his not taking my call.
IM
Ian M's update26 Aug 2021, 10:44
Reviewer Update
Your investigator his not taking my call.