<p>Hi Vodacom,</p> <p>The way your ***** complains is pathethic.</p> <p>In January you tried to debit my Mom's account & fortunately there were no funds.We called you to enquire why are you taking money from her account since she has never took a contract & she was told she took a contrac .Since she did not take an account she was told to send Affidavit & ID to documents@ vodacom.co.za ,we have been sending this to you several times & to date it has not being solved.I sent another email with documents this morning.This has affected her credit score so badly & you guys seem not to care at all.</p> <p>The number that you guys claimed she took is ********** 535 & even the address that you guys have there is very different form her real address.She stays in Eastern Cape & the address you have there is for somewhere in Gauteng.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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