NM
Neels M

1 reviews | Active since Jan 2012

16 Aug 2016, 17:41

***** - Ref A7-DMGU-8220V

<p>I have log 2 complaints against Vodacom and a couple of emails to get answers from them.</p> <p>The ***** case was soved, but my account which was supposed to be reversed, but still not done.</p> <p>I need answers on the following:</p> <p>1. At which shop was he ***** and was the person disciplined.</p> <p>2. My D/O was cancelled by Vodacom - Why?</p> <p>3. The Smart contract on my account wasn't cancelled yet.</p> <p>4. I have give notice and asked that the contract must be cancelled, they said after the ***** case.</p> <p>I need someone to phone me and give me answers on these questions.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2016, 05:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,