***** problem with Vodacom
<p>I have two queries with Vodacom. And I cant get any answers out of them. I had a.contract that I never upgraded. And then someone from vodacom took an upgrade for themselves on my contract. They owe me money and I cant get anyone to help me. Their service is shocking. And clearly so is the crime. I have been paying for someone else's device on my contract. To get someone to assist is IMPOSSIBLE. </p>
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
14 Mar 2017, 10:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2017, 10:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Mar 2017, 09:22Dear Tricia,
As discussed you query is resolved.
Regards,
Cassandra
Best regards,
Vodacom's reply22 Mar 2017, 09:22
Official
Dear Tricia,
As discussed you query is resolved.
Regards,
Cassandra
Best regards,
Vodacom's replyOfficial
22 Mar 2017, 09:22Dear Tricia,
As discussed you query is resolved.
Regards,
Cassandra
Best regards,
Vodacom's reply22 Mar 2017, 09:22
Official
Dear Tricia,
As discussed you query is resolved.
Regards,
Cassandra
Best regards,
Vodacom's replyOfficial
22 Mar 2017, 09:22Dear Tricia,
As discussed you query is resolved.
Regards,
Cassandra
Best regards,
Vodacom's reply22 Mar 2017, 09:22
Official
Dear Tricia,
As discussed you query is resolved.
Regards,
Cassandra
Best regards,