1 reviews | Active since Jul 2014
*****/Poor service
<p>Contract lapsed May 2015. Vodacom did not notify me. Account between R3000 and R4000 per month. I complained without success. Consultant phoned promising a laptop, new phone, reduction of subscription fees, no admin cost. I received laptop and empty box. No cell phone. Reported at Vodacom shop Platinum Park and returned laptop. Week later another consultant phoned. Promise reduction on all subscription fees. I asked her an e-mail with this offer. Week later, no e-mail. Reported this by e-mail at the ***** section of Vodacom. No reaction. I will get rid of Vodacom as soon as possible and NOT make use of their USELESS service anymore.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you. I hope that this is not that standard and last reply that you send on all complaints.
Thank you. I hope that this is not that standard and last reply that you send on all complaints.
