***** Policy Absurd

Phone cut-off for over 14 hours. Loyal customer for more than 18 years. Suddenly get cut-off. Dial the client centre and get told sorry we can only reactivate in 3-24hours because it's our ***** policy when we detect something strange on your phone. What, like me making a call? I am now going out to purchase a one-time sim so I can work. Regardless I am basically unreachable by my business and cannot make calls from my primary number. This system policy is absolutely ridiculous. I cannot be reached by Vodacom, because, oh wait, they cut-off incoming calls. I can't imagine how this would effect someone in emergency services. Hopefully Vodacom have someone who might understand the absurdity of this system. I will be changing phone providers if this policy is not changed.