*****! Personal Information not protected! No feedback, no assistance! ***** dispute reference no.: EC-1ES5-1K7SC6

An extra line was taken on my name, without my consent, this i ***** so i followed the relevant route to have this issue sorted out after i was debited for this new handset. Since then I have had no feedback from the ***** department and i recieved my new invoice with the ********** line still being billed!. The Vodacom consultants ahve tried to assist by sending notes to the ***** department but thats all they can do from their side. Dear Vodacom, you did not protect my personal information which resulted in this mess, now you refuse to remove this line and refund me, hell you refuse to even acknoweledge the case! I strongly advise people to stay away away from this company as your personal in formation is not protected,