1 reviews | Active since May 2015
***** Pay for something and get the total opposite
***** Pay for something and get the total opposite.<br> <br> Vodacom Ref: S3-GMH2V-V3JQH<br> A2-1I6X-CUZ13R<br> <br> I have loged complaints with Vodacom went to Vodaworld Vodacare but all to no avail what a joke.<br> Logged a complaint via their electronic service at Vodaworld received a lot of reference numbers and promises but no call or resolution.<br> <br> I am a new Vodacom subscriber took a contract in December the contract clearly states that I will receive 350 minutes airtime per month.<br> This in indicated on the contract and on the additional documentation they make you sign.<br> <br> My account gets debited with R740 but I receive R350 airtime. This should be around R650 to R700 pm<br> No one cares no one responds <br> <br> This is nothing else but *****
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
