JH
Jenny H

1 reviews | Active since Feb 2017

07 Feb 2018, 12:38

***** out of control at Vodacom

I have been reading through the complaints and I don't believe that Vodacom is capable of sorting out their problem. ***** is obviously rife within the company and the problem needs to be escalated beyond their internal systems.

People are losing money that they can't afford to lose at this time, or indeed ever, and perhaps the company needs to be put under review. This is serious and hellopeter should forward these complaints to a higher authority.

0
Replies (1)
Vodacom
Vodacom's reply07 Feb 2018, 13:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team