***** or theft

I Upgraded 1 out of my 2 contracts in September 2019, I call now (numerous times before actually getting hold of an agent) to cancel the other contract only to hear that both numbers were upgraded in September - I ONLY RECEIVED 1 DEVICE. I tried calling Vodacom4U where I upgraded but there was no answer.

So or someone upgraded on my contract without my permission or the other tablet is with someone else who is now using my data or (and I hope this is the case) they made a mistake with my numbers and will rectify this.

How can you upgrade both numbers but only give me 1 device????