1 reviews | Active since Jan 2018
***** on Vodacom contract
I saw that I was not receiving my full airtime since upgrading. I saw it last month but let it go but when it happened this month again I decided to call Vodacom. To my surprise, I was told there is a SUBSCRIPTION that is taking away R7 daily from my contract! ***?
I told the Vodacom consultant to immediately cancel and block the subscription.
What I want to know from Vodacom is this: 1. WHERE DID THAT COMPANY GET MY NUMBER FROM? Obviously they could not just have guessed it- it had to come from someone within Vodacom 2. Who gave them permission to subscribe me to whatever the hell the subscription is for??? 3. Thirdly I want a FULL refund of the airtime they took this month and last month
This is *****.
And they could have got my number only from a Vodacom employee or some third party with access to Vodacom information.
