1 reviews | Active since Mar 2018
***** on Vodacom account being ignored. This will not stop here
There has been ***** on my account and there has been no response to all the phone calls I have made of which 082 111 is the most useless of any service I have ever used or come across. I have spent thousands trying to resolve this and only to be passes on down the line or being put on hold or blatantly ignored. I am disgusted in the service they have given me over the past 20 years. This is sure to end up at my lawyers, this after I spent so much money with a private investigator to try and track and trace whomever have cloned my account and used as much data as they pleased. Going into the R10 000 per month. It's ridiculous after the loyalty I have shown them. I am, as a result of their lack of assistance, gone bankrupt. This will not stop here.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Bonnie Erasmus,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Dear Bonnie Erasmus,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
