1 reviews | Active since Jun 2017
***** on Vodacom Account
<p>After months of bills that dont make sense and hanging on the phone for hours on end , i eventually went into vodacom shop in cresta to establish what was going on .</p> <p>To my horror they are billing daily payments and passing onto a third party without my consent and the fellow says they have had issues with this , and it is my fault for opting out of these advertsing SMS that i have received and there is nothing he can do for me other than he can unsubscribe me from the services . Well to my disgust there were 4 of then and he can't tell me who these compnaies are !!!!!</p> <p>1) TOP 10 44247</p> <p>2) Enterntainment Content Service</p> <p>3) AppsUP.1</p> <p>4) AppsUP 44834</p> <p>Have tried all over to establish who these scoundrels are and can only find one who wants you to register to see who or what they are go figure , they must be out of their cotton picken minds if I'm going to go that route . Further you cannot even get their conatct details without registering</p> <p>Very disgruntled that VODACOM have the gaul to take my money and opass onto 3rd party without any notification or consent .</p> <p> </p> <p>The fellow tells me by replying OPTOUT i have consented . Absolute nonsense .</p> <p> </p> <p>VERY DISGRUNTLED</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
