1 reviews | Active since Feb 2017

28 Feb 2017, 22:59

***** on our Account

<p>16 of my business contracts were renewed for 24 months without my approval. I have tried various channels and nobody has been able to help me. Each time I think I am getting anywhere the door gets shut in my face. Nobody at Vodacom is interested in the ***** committed on my account by someone called Sebastian at Vodacom. He seems untouchable.</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update06 May 2017, 10:14
Reviewer Update

Today is 6th May - 2 months and Vodacom has still not rep**** to my complaint as advised above. Vodacom you should be ashamed of your bad service and your staff that you employ. You allow staff to committ ***** on unsuspecting clients.

SHAMEFUL