***** on my Vodacom account
<p>I decided not to renew my contract with Vodacom and had my no. Exported to Cell C.</p> <p>Since Nov 2016 Vodacom has been debiting my account with 2 cell nos. That don't belong to me.</p> <p>I have spent hours on the line at my expense trying to get them to refund my account and all I get are ref. Nos. and get told to wait.</p> <p>It is now 3 months and the issue has not been resolved.</p> <p>I get a call once a day from Vodacom telling me I owe them money , in the meantime I keep paying for 2 cell phone nos that don't belong to me.</p> <p>This is the the most disgusting company I have had to deal with, hence moved to Cell C.</p> <p>Please would someone from Vodacom contact me to sort out this long awaited issue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I have heard nothing from Vodacom.
Please attend to this urgently.
I want to speak to a HUMAN BEING NOT AN AUTOMATED VOICE.
it is now 5 months and I have NOT been contacted.
I have heard nothing from Vodacom.
Please attend to this urgently.
I want to speak to a HUMAN BEING NOT AN AUTOMATED VOICE.
it is now 5 months and I have NOT been contacted.
