SK
Sakkie K
1 reviews | Active since Dec 2012
02 Mar 2016, 07:49
***** on my Vodacom account
I have cancelled my account with Vodacom on 19 February 2016 (All<br> documentation include whereby i paid everything requested, completed all<br> forms and sent you all documentation requested. My account with Vodacom is<br> NIL !!!<br> <br> I just open my account and now found a R 1823-71 amount debited to my<br> account.<br> <br> This is *****. I need a reversal and a NIL balance within the next hour<br> !!!<br> <br> I will also lay a charge at the SAP service on ***** on my account.<br> <br> ***<br> I C Kok<br> Vodacom Account N***
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Replies (1)Vodacom's replyOfficial
02 Mar 2016, 07:55Hello sakkie001,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2016, 07:55
Official
Hello sakkie001,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
