SK
Sakkie K

1 reviews | Active since Dec 2012

02 Mar 2016, 07:49

***** on my Vodacom account

I have cancelled my account with Vodacom on 19 February 2016 (All<br> documentation include whereby i paid everything requested, completed all<br> forms and sent you all documentation requested. My account with Vodacom is<br> NIL !!!<br> <br> I just open my account and now found a R 1823-71 amount debited to my<br> account.<br> <br> This is *****. I need a reversal and a NIL balance within the next hour<br> !!!<br> <br> I will also lay a charge at the SAP service on ***** on my account.<br> <br> ***<br> I C Kok<br> Vodacom Account N***

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2016, 07:55
Official
Hello sakkie001,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team