YK
Yolanda K
1 reviews | Active since Sept 2019
12 Aug 2022, 15:13
***** on my name and ID number
I have now received an account out of the blue for Vodacom After phoning call centre I was told there is 7 contracts on my name and id number ? how is this possible? they cannot give me details of where and who took out this contracts ?
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Replies (2)YK
Yolanda K's updateReviewer Update
12 Aug 2022, 16:01after many phone calls between callcentre the legal team and the cancellation team - we are stuck with one contract on my name - which was upgraded in june this year in Riverside Mall - Nelspruit !! i dont even go to Nelspruit and live in Gauteng ???? how is this possible that contract are done on my name ?? where is my id? who is doing this
YK
Yolanda K's update12 Aug 2022, 16:01
Reviewer Update
after many phone calls between callcentre the legal team and the cancellation team - we are stuck with one contract on my name - which was upgraded in june this year in Riverside Mall - Nelspruit !! i dont even go to Nelspruit and live in Gauteng ???? how is this possible that contract are done on my name ?? where is my id? who is doing this
Vodacom's replyOfficial
13 Aug 2022, 13:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2022, 13:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team