***** On My Name

I am utterly disgusted with how Vodacom has been managing my expectations. I am not a Vodacom customer and I don't thin ill ever become a Vodacom customer after what has happened to me.

To my amazement when I tried applying for a personal loan at my bank only to realise I have been declined because I have a Vodacom account that's in arrears from 2010.

This is shocking as I have NEVER opened up an account with Vodacom. from 2010 my name has been tarnished at ITC causing them to decline any credit facility that I require.

I am really desperate in trying to get some cash from bank as I have things that need to get done to try to better my way of living and because of Vodacom and their system of working somebody has managed to open up an account on my name and default on it.

Vodacom has acknowledged their error via email but are not managing my expectations to remove my name from ITC. I get only one phone call from someone that has no empathy whatsoever and no consideration what this has been doing to my lifestyle from 2010.

I have email confirmation from Vodacom but I need to know how this has happened to me and if I had not contacted Vodacom this would of continued to go on and I find this truly disgusting.

I have emails been sent ever since this matter has been brought to Vodacom's attention from the 12th of December and still no responses as to what Vodacom is going to do to make this better.

I need my name removed from ITC as this is not an error on my side and I need details from their investigation as to how they even let this happen in the first place

I want to be continually contacted as I feel Vodacom is just not willing to do anything to assist me and I am seeking legal advice as I feel Vodacom should have measures in place to prevent this from happening initially

You have confirmed that there was ***** done to me now do your part and make things right