BB
Basil B

1 reviews | Active since Apr 2015

14 Apr 2015, 19:20

***** on my name

I had a contract with vodacom which expired about 2 years ago but after it expired I was sent a bill of R1337 by vodacom I went to vodocom outlet to enquirer it was determined that someone committed ***** using my details then I was asked to fax my ID copy and affidavit of which I did. When I followed the matter up I was told it was under investigation I will be contacted after investigation now I got a letter of demand from vodacom attorneys that I should pay up<br> <br> Please help to clear my name

0
Replies (1)
Vodacom
Vodacom's reply17 Apr 2015, 16:26
Official
Hello lungilesi,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team