***** on my id number

on the 7 July I fond a call informing me someone is at the Vodacom shop Cape town using my id number whereby am in position of my id book, but however the Vodacom tygervally proceeded to upgrade my Vodacom contract with the ********** id book, whereby I did not upgrade the phone, the case is being investigated by the lady called Chantal Quickfall and the management team as Chantal said but how ever nothing it has being done instead the case in on my account as I am having a year on contract with Vodacom and the ********** upgraded on my account profile, Now my Profile is situated with the amount of the **********. Am concern of the case. Vodacom they don't care they keep on saying they will pay back the amount when the debit order takes back, wish I don't have that money of going up and down due to Vodacom. Am not willing to pay for what I don't Know I have opened a case for this case with Johannesburg Selby policy station. So am asking Vodacom to remove these out of my name for the sake of my itc