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NONHLANHLA N

1 reviews | Active since Apr 2017

15 Feb 2018, 16:50

***** on my credit information(Transunion)

I have requested the my Transunion report to see my credit score I realized that there is a line open with Vodacom and I do not have any contracts with them. Please remove this information as this looks negative on my credit score.

the line was open on the 10/10/2017. This ***** and I do not know how to report this.

0
Replies (3)
Vodacom
Vodacom's reply15 Feb 2018, 21:13
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

NN
NONHLANHLA N's update27 Feb 2018, 12:56
Reviewer Update
Thanks for acknowledging my documents.
NN
NONHLANHLA N's update04 May 2018, 12:40
Reviewer Update
The issue was resolved and I am happy that the case has been closed and my credit score has changed.