AG
Aveshen G

1 reviews | Active since Dec 2019

16 Aug 2022, 09:30

***** on my account. Breech of contract

Connected Vodacom fibre over a year ago and have been regretting it from day 1. Took 6 weeks to connect the line. Constantly have my fibre connection interrupted. And now I have had additional lines added to my account without my request, constituting a breech of contract and putting me at severe financial harm. Multiple calls to call centre and emails to ***** dept with no feedback or action.

0
Replies (1)
Vodacom
Vodacom's reply16 Aug 2022, 10:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team