MC
Morgan C

1 reviews | Active since Jan 2013

01 Dec 2016, 08:58

***** on my account and Vodacom does not care

<p>Vodacom invoices me monthly for "Content Services" which I did not subscribe to nor authorised.</p> <p>Customer care does not want to help me to resolve it. They keep on referring me to some third party that does not take calls.</p> <p>This is ***** and Vodacom simply do not care.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2016, 10:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MC
Morgan C's update06 Dec 2016, 06:50
Reviewer Update

To date Vodacom has not made contact with me regarding this matter.