LL
Lyndall L
1 reviews | Active since Jan 2021
22 Mar 2023, 11:11
***** on my account
What a disgusting experience with Vodacom and their 3rd party agent Rewards. They committed ***** on my Vodacom account, by processing an upgrade on my account without ever having spoken to me or getting any authorization from me. And Vodacom just says we will investigate in 14 days. Utterly disgusting from Vodacom and Reward
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Vodacom's replyOfficial
22 Mar 2023, 12:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2023, 12:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team