1 reviews | Active since Mar 2012
***** ON MY ACCOUNT 3 MONTHS NO FEEDBACK AND LIES
So my account gets blocked by ********** activity noted by Vodacom staff. day it happened 3 Oct 2017 its now 1 Dec 2017 still nothing has changed. RE: Migration dispute EC-0C2V-29M6DD was raised, strings and strings of mail no resolution. My monthly charges are R 460.00. The account was **********ly up to R 7000.00, they credit R 3200.00 want to hold me liable for the tune of the difference. What a bunch of useless people. Do not try the ***** line, never answers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Mostert,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the sms and email which we have sent for feedback on this correspondence.
We await your reply with an alternate email address.
Warm regards,
SS
Dear Mr Mostert,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the sms and email which we have sent for feedback on this correspondence.
We await your reply with an alternate email address.
Warm regards,
SS