1 reviews | Active since May 2016
***** on my account
<p>I have called the call centre on account 5 times and the accounts girls cannot help me because the data card that I had was on n new system that they do not have access to. The put me on hold for 30 min on every call and nobody picks up the phone.</p> <p>They keep deducting money off my account for data that I used even if I have stopped the account 4 month ago. Nobody can help me. They took my number and said a Zelda will call me back but I have not had a call from her yet.</p> <p>I have tried the live chat platform on the website but nobody calls me back. </p>
Dear Customer,
Thank you for making us aware of your Hellopeter complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your Hellopeter complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
