HGVS
Hendrik G Van Staden

1 reviews | Active since Jan 2012

22 Jan 2018, 14:57

***** on my Account

I reported ***** on my account early in December 2017. I contacted the Vodacom ***** department several times via Email, to ask for the ********** voice application recordings that was done by someone else, in my name. Up to this day, no one rep**** back to me. I think it is time to make this public. In the past few years I had so many bad experiences with Vodacom's service. Please do something about this!! ASAP

0
Replies (1)
Vodacom
Vodacom's reply22 Jan 2018, 16:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team