1 reviews | Active since Feb 2012

11 Feb 2015, 13:31

***** on my account

Hi, i just received my vodacom bill and there was a big data amount on it for one of my numbers i dont even used, vodacom just lifts their arms but i refuse to pay that, I only use 2 of all my numbers, *** and *** so there must be ***** on this number *** please investigate as i wont pay this, i am already in financial crisis already as youl see on my account and if this gets billed to me I might as well just close all my accounts and freeze them I dont have they money to pay 8000 and there is no way i will be able to manage that amount. Also long ago i put a block for R50 on that number just for in case something like this happens

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Replies (1)
Vodacom
Vodacom's reply11 Feb 2015, 13:54
Official
Hello colivier85,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team