1 reviews | Active since Jul 2009
***** on line
<p>dear vodacom,</p> <p>please could you unbarr my phone that you now put in place for no reason. I phoned to complain about an ******* sim swap on my line and have been struggling to get my phoned connected again. I have no idea how they did this as you have to be present in the store. Your *********** staff are refusing to assist and now my phone is no longer operational.</p> <p>i will refuse to pay my bill and will be going to the police station to make an affidavit that you are to useless to open up a ***** case on the number and that your company will be held responsibile for any thing that happens on that number.</p> <p>i have issues with both my number since April. I am so over this it is not funny. I would of suspected that with the sim swap issue you currently having you pay attention to this issue. You have inconvienced me for the last time. If this is not sorted i tomorrow i will take further steps as you are inbreach on your current terms and condition. Your company is absolutly useless and even though my account is only R 2000 a month it won't hurt you but taking this to carte blance and newspaper and the cpa and the icasa it should make a dent somewhere.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
