1 reviews | Active since Sept 2016
***** on contract Account
<p>My contract was due and someone did an upgrade using my details and they did online upgrade. Vodacom did not pick it up even when Rica was done. It is not the first time nor the second time I have encountered ***** in my account. Vodacom promised to do investigation on my behalf but they never came back to me. I have sent an affidavit to Vodacom and I await their response kindly assist to expedite the process.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
