1 reviews | Active since Sept 2010
***** on account confirm and battling to clear name due to *********** staff.
I have been waiting now for months for a letter of statement of account to show that there was ***** on my name, now I hear I owe Vodacom +- R8500.00 and I have a bad credit record because Vodacom is not doing their job and giving upgrades left and right without making sure that the upgrade is for the right person.
I need a statement of account by the end of business today or I will take this further.
Every week I phone and every week I am promised I will get the letter, this is pathetic service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Cecilia,
Thank you for taking the time to voice your enquiry. This matter was resolved. Please see email sent.
Regards
RO
Good Day Cecilia,
Thank you for taking the time to voice your enquiry. This matter was resolved. Please see email sent.
Regards
RO