1 reviews | Active since Apr 2017
***** on Account
<p>I have been struggling with Vodacom to help with a ***** number on my account for about 2 years now. I have gone to Vodacom outlets to report this about 4 times, but nothing has been done. I have conacted the Vodacom ***** department and longed the problem with them and received a reference number, but on phoning to find out the progress, it was stated to me that the complaint has not been lodged. I have now phone Vodacom on 082111 for find out what is happening, and the complain has still not been lodged and no one can help me. I have been paying for 2 years someone els account. This is very unprofesional of Vodacom. I feel this needs to be sorted asap as i have been trying to sort this out for almost 2 years, and all the money that i have paid so far for the ***** number should be paid back to me in full.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
