JS
Johannes S

1 reviews | Active since Sept 2015

01 Aug 2016, 10:26

***** not solved after 3 months

<p>So someone opened a *****ent account on my name, Vodacom assured me that the issue was finished and that I was removed from their accounts. Ref no of the case was EC-04ZJ-3KH42I . Now I apply for a homeloan to get informed that I owe Vodacom R13000 and that I am behind with my montly installments. Please do tell my why I should not sue you for losses incured and add your company to the police file of the case as co-accused to *****, because that is what I will be doing tomorrow.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2016, 10:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,