***** Not Resolved

I have reported ***** with Vodacom and still no one is able to tell me why my monthly debit order amount has moved from R92 to R221 which is due on 01/11/2020. I have informed Vodacom that I do not pay a cent for my *** number which was arranged by their retainment consultant some years back and and would still get airtime R55 if I'm not mistaken. I only pay R49 for my *** and R43 for my *** number which amounts to the R92 that gets debited from my account on a monthly basis. On the 1st of October I was debited R285.99 not knowing why. I want Vodacom to put my account back to the way that it was when I was paying R92 and still getting airtime and data for all numbers. i cannot afford to be paying so much as i am a pensioner.