***** NOT FIXED, VODACOM SAYING ALL IS SOLVED YET GETING CALLS FROM ACCOUNTS DEPARTMENT

This is now MY second Review as the first one, I was Told all has been sorted yet I just got a Call now from your outstanding balance collection department?

Which says that my account is still active and it has not been flagged for *****?

I sent through all the Necessary Documents and got the reference number EC-0C5W-1F2KW1

After this I was contacted and told that all has been sorted wit the Following Email Below :

Hi Shaun

My apologies for the delay, doctor booked me off for a few days and returned yesterday.

I have followed up with our ***** division and I can confirm the investigation is complete.

***** has been confirmed on the account with case number ERM ********** .

Our Legal team are currently reversing the said ********** contract and writing off the charges linked to it.

Should you have any further queries, please feel free to call ********** 877 with your case number provided above.

Kind regards Theo

Please can this be attended to ASAP as it has now affected my Credit Score!

I would appreciate a Call ASAP

Regards

Shaun Aitken

********** 011