VM
Verushka M
1 reviews | Active since Feb 2013
19 Apr 2022, 14:42
***** - No option to cancel
I wish there was an option to leave 0 stars!
I signed up with a month to month fibre contract. I requested a cancellation on the 3rd March 2022, SR***. No one contacts me or even emails he next steps or status. I have followed up over a dozen times.
My bank account was **********ly debited this month.
PLEASE CANCEL THIS CONTRACT
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Vodacom's replyOfficial
20 Apr 2022, 07:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2022, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team