***** - No action taken

There has been an account opened on my name - only info I could get from Vodacom is that it was done online and that there was two devices taken. The delivery address is in the Western Cape and I reside in Gauteng. I confirmed with my bank and there was no authorization done for the debit orders. I reversed the debit orders, which also mean I lost money as there is costs involved. I DO NOT HAVE ANY ACCOUNTS WITH VODACOM. I went to do a avidavid at the police station and all info required was send through to Vodacom. It has been two weeks and I have not heard anything from them, you will think if there is a ***** case it will get priority as they obviously would also lose money as I assume the devices has been delivered already. There is no answer on their ***** line and customer care are of no help either. It is shocking that such a big company do nothing to ********** action and even more shocking that you read articles about the ***** going on in the company in the news.